Senior Product Designer
specializing in enterprise UX

20 years turning ambiguous business problems into intuitive, scalable solutions

20+ Years Experience
100+ Enterprise Apps
40% UI Consistency Improvement
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About Me

Passionate about creating intuitive experiences for complex enterprise systems

Hi, I'm Simon Wickes

I'm a Senior Product Designer with two decades of experience transforming complex enterprise systems into intuitive, user-centered experiences. My expertise lies in modernizing legacy applications, building scalable design systems, and leading cross-functional teams to deliver high-impact products.

Currently, I'm designing AI-powered SaaS platforms and leading UX architecture for enterprise clients. I specialize in turning ambiguous business problems into clear, actionable solutions through research-driven design and strategic thinking.

Based in the Greater Phoenix Area, I work with organizations ranging from Fortune 500 companies to government agencies, always with a focus on accessibility, scalability, and measurable impact.

📞 928 202 0366 ✉️ Simon.wickes@gmail.com 💼 LinkedIn

Featured Work

A selection of projects demonstrating my approach to solving complex design challenges

AI-Powered Event Planning Platform

UX Architect / Chief Product Officer • Sound Equipment

Designed a greenfield AI-powered SaaS platform using GenAI prompting for event planning, targeting $5M first-year revenue. Reduced time-to-market by 4 months through strategic UX architecture.

Product Strategy AI/GenAI SaaS Platform Figma

Enterprise UX Standards & Design System

Senior Consultant / UX Developer • SoCal Gas

Defined enterprise UX standards across 3 business departments, reducing future design debt by 30%. Implemented full Bootstrap component system supporting 4 key enterprise applications.

Design Systems Enterprise UX Bootstrap Workshops

Enterprise Search Interface

UX SME • U.S. Air Force

Developed custom enterprise search interfaces that reduced search time by 50%. Defined folder structures, metadata models, and security hierarchies for content operations.

Information Architecture Search UX Enterprise Security

Government-Scale Design System

User Experience Architect • NIH/NIAID

Reduced UI inconsistencies by 40% across 4 platforms and 25 applications. Led UX for a 100-member program supporting mission-critical government systems with comprehensive research and governance.

Design Systems UX Research Accessibility Government

Enterprise Software Redesign

Senior Product Designer - OpenText

Ran 7 month customer research project in North America and Europe. Led Metada-driven application redesign, adding new features for Enterprise-wide CMS, Content Server

Information Architecture UX redesign and modernization Enterprise Design Systems

Skills & Expertise

A comprehensive toolkit for solving complex design challenges

Core Competencies

  • Product Design & Strategy
  • Enterprise SaaS UX
  • Interaction Design
  • UX Research & Testing
  • Design Systems
  • Information Architecture

Specialized Areas

  • Complex System Redesign
  • AI-Assisted Workflows
  • Legacy App Modernization
  • Accessibility (WCAG/508)
  • Enterprise Integrations
  • Cross-Functional Leadership

Design Tools

  • Figma
  • Axure
  • Adobe XD
  • HTML/CSS/SCSS
  • JavaScript
  • Bootstrap

AI & Product Tools

  • GenAI Prompting
  • ChatGPT, Claude, Gemini
  • Jira & GitHub
  • Google Analytics
  • DataDog
  • Agile Methodologies

Experience

26 years of progressive growth in product design and UX

UX Architect / Chief Product Officer

Sound Equipment
Apr 2025 - Present
  • Designed AI-powered SaaS platform targeting $5M first-year revenue
  • Reduced time-to-market by 4 months through strategic UX architecture
  • Led end-to-end product strategy and hands-on design execution

Senior Consultant / UX Developer

AppTier (SoCal Gas)
Jan 2024 - Feb 2025
  • Defined enterprise UX standards across 3 departments, reducing design debt by 30%
  • Implemented Bootstrap component system for 4 enterprise applications
  • Led stakeholder workshops to shape product direction

UX SME, Content Server Platform

Kreative Tech (USAF)
Sep 2023 - Nov 2023
  • Developed search interfaces reducing search time by 50%
  • Defined information architecture and security hierarchies

User Experience Architect

Nanavati Consulting (NIH/NIAID)
Jun 2018 - Sep 2023
  • Reduced UI inconsistencies by 40% across 25 applications
  • Led UX for 100-member program supporting mission-critical systems
  • Designed and maintained responsive design system and pattern library
  • Conducted comprehensive UX research improving workflow efficiency

UX Lead / Application Developer

Wisteria Consulting (NIH/NIAID)
Sep 2015 - Jun 2018
  • Modernized 15 legacy systems increasing user acceptance for 200 users
  • Guided enterprise application modernization initiatives

Senior Product Designer / Managing Consultant

OpenText Corporation
Jun 1999 - Jul 2015
  • Led UX design and modernization for Content Server platform
  • Directed cross-functional teams for metadata-driven releases
  • Delivered consulting engagements across North America

Recognition & Awards

Honored for consistent excellence in design and innovation

🏆

NIAID CIO Award

2021

🏆

NIAID CIO Award

2020

⭐

NIAID Merit Award

2018

🏆

NIAID CIO Award

2018

🏆

NIAID CIO Award

2016

Let's Work Together

I'm always interested in hearing about new opportunities and challenging projects.

Email

Simon.wickes@gmail.com

Phone

928 202 0366

LinkedIn

linkedin.com/in/simonwickes

Location

Greater Phoenix Area

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